Comments on: Virgin Media vs. Ubuntu

By: Hyphen

Hyphen — Fri, 03 Aug 2007 12:57:18 +0000

Try visiting http://autoreg.autoregister.net to set up your cable modem. This *should* (assuming you’re on the ex-NTL cable, not the ex-Telewest side) be the system on which you can enter your PIN (which you should have received in the instructions) and get you on your way.

By: Pete White

Pete White — Tue, 31 Jul 2007 18:58:57 +0000

I forgot – Hopefully when Dell start selling Ubuntu PC’s there will be a wider acceptance of Linux.

By: Pete White

Pete White — Tue, 31 Jul 2007 18:57:57 +0000

I’ve found most ISP’s to have a similar attitude towards non windows machines – I have a mac and its impossible to get any ISP support without saying u have a Windows PC.

By: Jimbo

Jimbo — Thu, 26 Jul 2007 19:08:39 +0000

Thanks for the help guys, I called them up and they said to use a windows laptop to unlock the modem and then plug it back into the linux box, and it should work and Hey Presto it all worked! It would seem the technical support know alot more than the sales reps (big surprise there!) Thanks again though

By: underdog5004

underdog5004 — Thu, 26 Jul 2007 18:36:39 +0000

Try running the software under wine.
http://www.winehq.com

Dugg!

By: Robert

Robert — Thu, 26 Jul 2007 16:55:05 +0000

Borrow somebody’s Windows Laptop install the software to open the port and enter the requested info i.e.. username and password. Basically all you are doing is unlocking the modem. Once its unlocked it will stay that way. And then Ubuntu should have no problem. My cable provider had the same issue, so I borrowed a Windows laptop from a friend and did the above. Works like a charm!

By: Karl Gee

Karl Gee — Thu, 26 Jul 2007 16:05:39 +0000

Great Story! Wine will definately work and if you need more assistance visit your friends over @ AskTheAdmin

By: Virgin customer

Virgin customer — Thu, 26 Jul 2007 15:49:46 +0000

I have several Linux machines running off a Virgin 4 Mb cable internet connection without any problems and I did not have to install anything on those machines. I am using a router too so it may be different for you.

As far as I can remember, I had to register the NIC’s MAC address with them and that was done by the engineer when he installed the modem. If you got a USB modem then it may be different (never used one).

Go to their website and send an email support request with the MAC address and customer number. They are reasonably responsive (phone support is the usual joke).

Hope this helps

By: Richard McIntosh

Richard McIntosh — Thu, 26 Jul 2007 15:20:49 +0000

I’m no ubuntu expert. could you not type in the ip of the modem into firefox and access it that way.

the one on my virgin account is

192.168.100.1

maybe that will help?

By: Joshua Chase

Joshua Chase — Thu, 26 Jul 2007 13:31:16 +0000

I’ve ran into this with Comcast before. There should be a way for them to set it up. Worst case scenario maybe you could find a laptop or something with Windows on it just to go through the setup process then plug the desktop in? I know it’s a royal pain.